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A promise of reliability and innovation since 2004
Founded by skilled professionals with a shared vision, PFE Medical began as a distributor and grew into a leader in medical decontamination. With a commitment to patient safety and efficiency, we developed cutting-edge technologies that set new industry standards. Today, we continue to provide trusted solutions for healthcare professionals worldwide.
Our Journey
PFE Medical was founded in 2004 by a team of skilled professionals from diverse backgrounds in medicine and academia, with a shared vision to deliver practical, safe, and efficient solutions in healthcare. Initially operating as a distributor, the company quickly recognised the growing need for innovation in the medical decontamination sector. This insight led to the development of our own technologies, aimed at addressing the unique challenges of medical safety and raising the standards of decontamination.
From the outset, PFE Medical focused on creating solutions that would not only improve patient safety but also enhance the efficiency and reliability of healthcare systems. One of our early milestones was the introduction of the first disposable water bottle tubing set, a product that set new benchmarks for safety and performance in the industry. Over time, we expanded our portfolio to include advanced endoscope washers, dryers, and a wide array of essential accessories. Our commitment to healthcare innovation led us to develop solutions beyond endoscopy, including high-level disinfection systems for ultrasound probes.
As a family-owned business, PFE Medical has maintained a hands-on management approach, with every member of the founding family actively involved in the company’s operations. Our skilled professionals, including in-house WTM-trained field service engineers, ensure that each product meets the highest standards of safety, quality, and performance. We also offer third-party maintenance services for other respected brands and maintain a cleanroom facility for the assembly of consumables.
Today, PFE Medical is proud to provide state-of-the-art solutions to hospitals, clinics, and medical professionals across Europe, the USA, Australia, and beyond. Our company is built on a foundation of reliability, expertise, and a relentless pursuit of innovation to meet the evolving needs of the healthcare sector. Looking to the future, PFE Medical remains committed to delivering cutting-edge technologies that healthcare professionals can trust and rely on to improve patient safety and care worldwide.
Our Mission
At PFE Medical, our mission is clear: to provide healthcare professionals around the world with innovative and reliable medical solutions. Since our inception, we have been dedicated to advancing patient safety, recognising that each innovation we create holds the potential to transform lives.
We specialise in advanced endoscopy equipment and decontamination technologies that not only address the needs of today but also set new standards for tomorrow. With every product, our aim is simple: to enhance the safety, effectiveness, and efficiency of medical procedures, ultimately improving patient outcomes.
Looking ahead, we remain committed to making our solutions accessible to hospitals, clinics, and medical distributors globally. Driven by a sense of responsibility, we uphold the highest standards of trust, quality, and integrity, knowing that these values are essential to success in the medical device industry.
Our Products
At PFE Medical, we offer a comprehensive range of high-quality products designed to meet the evolving needs of modern healthcare, with a strong focus on endoscopy and decontamination. Our commitment to innovation drives the development of advanced technologies that enhance patient safety and optimise healthcare efficiency worldwide.
Our flagship products, including the Khamsin and Scirocco, represent the forefront of medical technology. These fully automated, proprietary systems are engineered to eliminate human error, which is crucial in the decontamination process of endoscopes, where cross-contamination can have serious consequences. The Khamsin, developed in collaboration with Aston University, uses cutting-edge ultrasonic and nano-chemistry techniques for unmatched cleaning performance. Similarly, the Scirocco is distinguished by its rigorous testing against real-world contaminants, such as Pseudomonas aeruginosa, ensuring its reliability in preventing recontamination.
Our decontamination solutions, such as the Chronos and Antigermix, incorporate state-of-the-art traceability, crucial for maintaining sterile environments. These systems streamline the cleaning process while also offering sustainability benefits, reducing costs and environmental impact. Designed with simplicity in mind, our products feature intuitive interfaces that minimise training time and operational complexity.
In addition to our advanced machines, we provide a carefully selected range of endoscopy accessories and protective equipment. These products are sourced from top-tier suppliers, ensuring healthcare professionals have access to the tools necessary for high-standard performance.
At PFE Medical, we don't just meet industry standards; we set them. Our products are the result of years of research and collaboration, supported by clinical studies that validate their performance. For instance, independent assessments have proven the Khamsin’s effectiveness in removing biofilms, achieving a nine-log reduction in resistant biofilms—far exceeding manual cleaning methods. User feedback highlights the transformative impact of our technologies, including a significant reduction in occupational injuries associated with manual cleaning tasks.
As we continue to innovate, our goal is to expand our global reach, ensuring healthcare professionals worldwide benefit from our advanced solutions. We actively seek customer feedback to ensure our products and services evolve to meet their needs. The positive testimonials we receive inspire us to push the boundaries of endoscope cleaning and decontamination further.
Our Team
At PFE Medical, the strength of our success lies in the expertise, dedication, and cohesion of our team. We are proud to employ 40 skilled professionals, many of whom have been with us for over 10 to 15 years, with some having been part of the company since its inception. This long-term commitment ensures that our customers always interact with familiar faces or voices, providing continuity and trust.
Our team is divided into four core areas of expertise. First, our engineering team is composed of highly trained professionals, including WTM-trained field service engineers. These engineers not only provide expert support for our own products but also offer third-party maintenance services for other reputable brands. Their extensive knowledge ensures that we deliver the highest standards of technical support and maintenance.
Next, our sales team, which has an in-depth understanding of our products, is always ready to answer any questions and engage in insightful conversations about our solutions. They work closely with our customers, offering advice and expertise on how our products can best meet their needs.
The third part of our team is our office staff, a diverse and close-knit group that is responsible for managing daily operations. They handle everything from processing product orders to overseeing our website and coordinating logistics. This team also plays a key role in coordinating our office and exhibition spaces, where we welcome visitors, partners, and clients to learn more about our innovative solutions.
Lastly, our logistics and warehouse team ensure that products are assembled and dispatched on time, maintaining our commitment to reliability and timely delivery. They work closely with all other departments to ensure that everything, from order processing to shipment, runs seamlessly.
The key to our success is the strong bond among our team members. As a family-run business, we have fostered a warm, inclusive work environment where everyone's contributions are valued. We continuously invest in the development of our team through courses, webinars, and team-building programs, ensuring that our knowledge and skills remain at the forefront of the industry. This culture of constant growth and collaboration makes PFE Medical not just a business, but a family.
Our Partners
At PFE Medical, we believe that strong partnerships are built on trust, consistency, and delivering exceptional service.
For over 20 years, we've been a reliable presence in the healthcare sector, offering innovative solutions and dependable support. What sets us apart is our team, a nationwide network of expert engineers and a sales team who have been with us for over 15 years, bringing familiar faces and trusted expertise to every visit.
We don’t just seek contracts; we aim to earn your trust by providing the best service possible. That's our commitment to building lasting, meaningful relationships.
